Privacy Policy for Taxi Las Americas

Introduction

At Taxi Las Americas, we prioritize your privacy and are committed to protecting your personal information. This policy outlines our practices regarding data collection, usage, sharing, and protection.

Information Collection

  • Types of Data Collected:
    • Personal Data: Name, email, phone number, address.
    • Payment Information: Credit/debit card details, billing address.
    • Usage Data: Ride history, preferences, feedback.
    • Device Information: IP address, browser type, operating system.
  • Methods of Data Collection:
    • Direct User Input: Data provided during registration, booking, and customer service interactions.
    • Automatic Data Collection: Data collected through cookies and similar technologies during website and app usage.

Data Usage

  • Purpose:
    • Service Provision: To fulfill ride bookings and other services requested.
    • Personalization: To tailor the user experience based on preferences.
    • Customer Support: To provide assistance and support.
    • Marketing Communications: To send promotional materials, offers, and updates (with user consent).
    • Analytics: To improve services and user experience through data analysis.
  • Legal Basis:
    • Consent: User consent for specific data processing activities.
    • Contract Performance: Data processing necessary to fulfill a contract with the user.
    • Legal Obligations: Compliance with legal requirements.
    • Legitimate Interests: For purposes such as improving services and security.

Data Sharing

  • Third-Party Providers:
    • Payment Processors: For processing payments securely.
    • Marketing Agencies: For promotional activities.
    • Analytics Services: For analyzing usage data and improving services.
  • Legal Obligations: Sharing data to comply with laws, regulations, and court orders.
  • Business Transfers: Data may be shared or transferred in connection with mergers, acquisitions, or sales of assets.

Data Security

  • Measures:
    • Encryption: Secure data transmission using SSL/TLS.
    • Secure Servers: Data stored on secure servers with access controls.
    • Access Controls: Restricting access to personal data to authorized personnel only.
    • Regular Security Audits: Regular audits to identify and address security vulnerabilities.

Cookies and Tracking

  • Types of Cookies:
    • Session Cookies: Temporary cookies that expire at the end of a session.
    • Persistent Cookies: Cookies that remain on your device for a set period or until deleted.
    • Third-Party Cookies: Cookies placed by third-party services (e.g., analytics, advertising).
  • Purpose:
    • Functionality: Essential for website functionality and user experience.
    • Performance: For performance and usage analysis.
    • Advertising: For personalized advertising and marketing.
  • Management: Users can manage cookie preferences through browser settings and opt-out mechanisms.

User Rights

  • Access and Correction: Users have the right to access and correct their personal data.
  • Deletion and Restriction: Users can request the deletion or restriction of their data processing.
  • Data Portability: Users have the right to receive their data in a structured, commonly used format.
  • Consent Withdrawal: Users can withdraw consent and opt-out of marketing communications at any time.
  • Complaint: Users have the right to lodge a complaint with a data protection authority.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children under 13. If we become aware of such data, it will be promptly deleted.

International Data Transfers

We ensure adequate protection for international data transfers by using standard contractual clauses or adhering to privacy shield frameworks where applicable.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, considering legal and operational requirements. Specific retention periods are determined based on the type of data and the purpose of processing.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects users. Any automated processes we use are for service improvement and do not impact individual rights.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any linked sites.

Policy Changes

We may update this privacy policy periodically. Significant changes will be communicated to users via our website or email. The “Last Updated” date at the top of this policy indicates the latest revision date.

Contact Information

For privacy-related inquiries or concerns, please contact us at:

  • Address: 56 Louis Prima Dr suite b, Covington, LA, US, 70433
  • Phone: (888) 667-9988
  • Email: [email protected]

Governing Law

This privacy policy is governed by the laws of the United States.