Frequently Asked Questions (FAQs)

1. How do I book a ride with Taxi Las Americas?

You can book a ride through our website, mobile app, or by calling our customer service at (888) 667-9988.

2. What types of vehicles are available in your fleet?

Our fleet includes Tesla Model 3, Nissan Leaf, Chevrolet Bolt EV, Hyundai Kona Electric, Jaguar I-PACE, Ford Mustang Mach-E, Audi e-tron, and BMW i3.

3. How are the fares calculated?

Fares are calculated based on either an hourly rate or a distance-based rate, depending on your preference and the type of ride.

4. Can I cancel or modify my booking?

Yes, you can cancel or modify your booking. Please refer to our cancellation policy for details on refunds and applicable fees.

5. Do you offer child seats?

Yes, child seats are available upon request for an additional fee of $5 per seat, per trip.

6. What safety measures are in place in your vehicles?

All our vehicles are equipped with advanced safety features, including GPS tracking, collision warning, emergency braking, and regular maintenance checks.

7. Are your services available 24/7?

Yes, our services are available 24/7 to accommodate your travel needs at any time of day or night.

8. How can I manage or disable cookies on your website?

You can manage or disable cookies through your web browser settings. Detailed instructions can be found in the Managing Cookies section of our Cookie Policy.

9. How can I contact customer support?

You can contact our customer support by calling (888) 667-9988 or emailing [email protected].

10. Do you offer a loyalty program for frequent riders?

Yes, we offer a Frequent Rider Program with benefits such as discounts, priority bookings, and other exclusive perks. Please visit our website for more details on how to enroll.